ST Thomas Basketball Club

Keeping your personal information private in our club

St Thomas Hawks Basketball Club (‘the Club’, ‘we’, ‘our’ or ‘us’) is committed to protecting the privacy of your personal information. We take our responsibility for handling sensitive personal information seriously and have put measures in place to maintain the integrity of personal information and provide full transparency on conduct. We are bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth) in how we handle your personal information.

This Privacy Policy outlines how and why St Thomas Hawks Basketball Club collects, stores, uses, and discloses your personal information, and how to contact us if you have any questions or wish to access the personal information we hold about you.

The Club offers various services through our website, including online registrations, event bookings, and communication about club activities. As our services evolve, we may introduce new ways of collecting and using information.

What information does St Thomas Hawks Basketball Club collect?

The personal information we collect depends on the services you use and the information you choose to provide.

When you register as a player, coach, volunteer, or club member, or engage with our club in other ways, you may provide and we may collect personal information such as:

  • Your name;
  • Your date of birth;
  • Your contact details (e.g., address, email, phone number);
  • Emergency contact details;
  • Medical information relevant to participation in basketball (e.g., allergies, injuries, or conditions the Club should be aware of);
  • Payment details for club registration and fees;
  • Information regarding your participation in club events, teams, and competitions.

Usually, we collect your personal information directly from you. St Thomas Hawks Basketball Club may collect your personal information in various ways, including via online registration forms, emails, and phone calls.

The Club also uses social networking services such as Facebook and Instagram to communicate with members and the wider community. We may collect your personal information when you interact with us through these platforms, but the social networking services also handle your personal information according to their own privacy policies.

Why does St Thomas Hawks Basketball Club collect and use your personal information?

The primary reason the Club collects and uses your personal information is to manage and coordinate club activities, including:

  • Registering players, coaches, and volunteers;
  • Organising team placements, game schedules, and training sessions;
  • Managing payments, fees, and financial records;
  • Communicating important club updates, events, and emergency notifications;
  • Ensuring the safety and well-being of all players, including responding to medical emergencies;
  • Complying with legal and regulatory requirements, including those set by Basketball Victoria and other governing bodies.

With your consent, we may also use your personal information for:

  • Sending newsletters and club updates;
  • Promoting club activities, events, and sponsorships;
  • Conducting surveys and gathering feedback to improve the Club’s operations.

You can opt out of receiving marketing communications from us at any time by:

Who does St Thomas Hawks Basketball Club disclose personal information to?

The Club may disclose your personal information to:

  • Basketball associations, leagues, and governing bodies (e.g., Basketball Victoria) for registration, insurance, and competition purposes;
  • Team coaches and managers for coordination of games, training, and emergency contact purposes;
  • Volunteers and committee members who assist with club operations and event management;
  • Third-party service providers that support club functions, such as online payment processors and website hosting providers.

Some third-party service providers used by St Thomas Hawks Basketball Club may store your personal information on servers located overseas. However, they must meet our requirements for privacy and data security.

Data quality and security

St Thomas Hawks Basketball Club takes reasonable steps to ensure that your personal information is accurate, complete, and up to date. However, we rely on the accuracy of the information provided by you.

The Club implements security measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:

  • Physical security procedures for access to Club records;
  • IT security measures such as password protection, secure databases, and firewalls.

Access to and correction of your personal information

You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate.

The Club will allow access or make necessary corrections unless there is a legal reason to deny the request, in which case we will provide an explanation.

If you would like to request access to or correction of your personal information, please contact our Privacy Officer (details below).

The Club may charge a reasonable fee for the time and resources required to process such requests.

Complaints

If you have any questions about this Privacy Policy, wish to request access to your personal information, or have a complaint about how we handle your information, you can contact our Privacy Officer using the details below.

If you make a written complaint about our information-handling practices, we will respond in writing within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via their website: www.oaic.gov.au.

How to contact us

By letter: Privacy Officer, St Thomas Hawks Basketball Club, PO Box 593, DIAMOND CREEK VIC 3089
By email: secretary@stthomasbc.com.au